At Sunbook.ca we take great care in ensuring the privacy, security and confidentially of our customers and web users. It is of the utmost importance that we are able to hold the trust of everyone who visits Sunbook.ca, while at the same time obtaining the ability to ensure that our site is as efficient and user friendly as possible. It is the responsibility of the user to read and accept the Terms and Conditions of 1750053 ONTARIO LTD., hereby known in these Terms and Conditions as Sunbook.ca, before purchasing travel services through the Sunbook.ca website and/or its affiliate sites. We reserve the right to update and/or modify these Terms when needed. It is the responsibility of the user to return to this page to review updated versions of our Terms & Conditions. 1750053 ONTARIO LTD. (Sunbook.ca) is compliant with the Personal Information Protection and Electronic Document Act of Canada. What personal information we collect For the purpose of this Privacy Policy, “Personal Information”means information about you that is personally identifiable but does not include business contact information of an employee of an organization such as name, position, title, business address, phone, email of fax. We may collect your Personal Information during your dealings with us or while you visit our Website, for example when you request a quote, make a reservation, contact us by e-mail or phone, or subscribe to our updates or newsletters. The types of information we may collect and process include, but is not limited to: your name and surname, gender, personal and work contact details (such as address, telephone number, e-mail address) business title, date and place of birth, age, marital status, image, nationality, and passport and visa information; information regarding your transactions with Sunbook.ca, its affiliates, or third parties such as air carriers, hotels, transportation and other service providers; guest stay information, including the hotels where you have stayed, dates of arrival and departure, goods and services utilized, special requests made, observations about your service preferences (including room and vacation preferences) and information concerning any incident; your credit card or debit card details or other means of payment accepted by Sunbook.ca; any information necessary to fulfill special requests (i.e., health conditions that require specific accommodation or services); information, feedback or content you provide regarding your marketing preferences, in surveys, contests, or promotional offers, or to our websites and those of third parties that have a commercial relationship with Sunbook.ca; social media profile and information (e.g., friend lists, people you follow, email address, birthday, your history, likes and pages you follow, content viewed) whether or not you use social networking plug-ins on our social media sites; your mobile devices information (e.g., your unique device identifier, unique device token to facilitate push notifications through mobile apps, identifiers associated with equipment or systems, mobile manufacturer or carrier, mobile or data network systems, location or GPS/geo-location, mobile number, passwords and payment information, stored photos and videos if you choose to share them with us); other information collected while you access our Website (we describe this in more detail below). The Personal Information we process is information that you or someone acting on your behalf knowingly provides to us or information that we receive from a third party. In case of Personal Information belonging to minors or mentally incapables, we will seek consent of parents, legal guardians or legal representatives, as appropriate. Parents, legal guardians or legal representatives shall exercise data protection rights on behalf of such minors or mentally incapable people. This Privacy Policy also applies to the Personal Information about you that we receive from a third party, unless specifically covered by such third party’s privacy policy. How we use your personal information We may use, collect and disclose your Personal Information to: book your vacation package, travel arrangements, flights, special requests, hotel accommodation, cruise, car rentals, and other goods and services requested by you, including those services requested to third parties with a commercial relationship with Sunbook.ca; respond to requests for information and services, including services from a third party (such as transportation providers and providers of excursions); fulfill contractual obligations to you or anyone involved in the process of making your travel arrangements (i.e., travel agents, group travel organizers or your employer) and vendors (i.e., credit card companies, airline operators, transportation or excursion providers); provide you with timely and reliable quotes through third parties; process claims we receive in connection with our services; provide customer support and respond to and communicate with you about quotes and your requests, questions and comments; administer general record keeping; meet legal and regulatory requirements; verify your identity and prevent fraud; advise you about new products and services that may be of interest to you, subject to your consent communicate about, and administer your participation in, special events, programs, surveys, contests and other offers or promotions, subject to your consent; develop and maintain our relationship with you and communicate with you; bill you for our products and services and collect outstanding debts; and perform data analyses and conduct other research (such as market and consumer research and trend analysis) to develop, manage, protect and improve our products and services, website, and business (including analyzing the effectiveness of our marketing, sales and advertising). Consent and your rights to access data Sunbook.ca collects Personal Information about you only when you voluntarily provide it. You may always choose what Personal Information (if any) you wish to provide to us. However, if you choose not to provide certain details, some of your experiences with us may be affected (for example, we cannot take a reservation without a name). We will seek consent for the use or disclosure of your Personal Information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified, when is required by law or in an emergency situation that threatens an individual’s life, health or personal security). The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the Personal Information and the reasonable expectations of the individual in the circumstances. Subject to applicable laws, you may have the right to access to, correct or request the deletion of your Personal Information at any time. In such case, please contact us via info@sunbook.ca We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided. Use or disclosure for marketing purposes Your Personal Information will be used for the purposes described in this Privacy Policy. Many of the purposes described in this Privacy Policy are necessary for the existence, maintenance or fulfilment of the relationship between you and Sunbook.ca. We also use your Personal Information for purposes that may not necessary for the existence, maintenance or enforcement of your relationship with Sunbook.ca. These non-necessary purposes include sending you promotional materials, customizing your visits to our sites and social media channels, delivering content tailored to your interests, and participating in interest-based advertising. If you have subscribed to receive Sunbook.ca’s updates or newsletters, we may also use (but will not disclose) your Personal Information to send you relevant information based on your subscription preferences, including by means of direct marketing. We may also disclose your Personal Information to our affiliates so that they can send you promotional materials directly. You may unsubscribe at any time by clicking the unsubscribe link embedded at the Sunbook.ca email communications. Note, however, that clients of Sunbook.ca will continue to receive periodic emails that relate to their business relationship with us. You can also choose not to allow us to use your Personal Information for marketing purposes by contacting us via info@sunbook.ca. Cookies When you visit our Website, we or one of our third party service providers places a text file called a “cookie” in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve information. The cookie cannot be read by any website other than the one that placed the cookie. Some browsers can be set to reject all cookies. If you choose to modify your browser in this manner, some pages of this website may not function properly. These third party service providers use cookies on our behalf to collect and store Internet log information, such as what time the visits occurred, whether the visitor has been to this site before, and what site referred the visitor to the web page. Geographic data is also determined by the IP Address of the visitor’s computer. This information collected by the cookie is transmitted to our third party service providers and is then used to evaluate visitors’ behaviour and to generate statistical reports for the website activity on Sunbook.ca’s website and may be used for marketing purposes. You can choose to disable cookies in your browser at any time by following the procedure described in the Tools or Preferences menu in your browser. If you choose to modify your browser in this manner, some pages of the Website may not function properly. Correcting, updating, accessing or deleting your information You can help us maintain the accuracy of your Personal Information by notifying us of any changes to this information. You may contact Sunbook.ca to request access to (subject to exceptions), correct, update or delete your Personal Information, subject to appliable laws. A request to access, correct, update or delete your personal information must be made in writing providing details of the personal information being sought. A minimal fee may be charged and we will inform you about the total cost.